Describe the structures of the Rapid Transit Operations and the Staten Island Railway, and the strengths and weaknesses of each structure.
Functional vs Divisional Structure. Organizational change.
The idea he wants your feedback about is whether the structure for the Rapid Transit Operations system should mimic the Staten Island Railway structure by assigning one person to supervise each of the 24 subway lines or another configuration you might suggest. Whatever structure you recommend would require each subway line officer to appreciate the challenges inherent in the new structure and to manage these challenges.
Prompts:
1. Describe the structures of the Rapid Transit Operations and the Staten Island Railway, and the strengths and weaknesses of each structure.
2. What advice do you have for the Interim President on how to improve New York City Transit’s Rapid Transit Operations structure to better accomplish its goals? What factors should be considered when deciding whether to restructure the Rapid Transportation Operations structure?